Welcome to Heating Spares 247 - The Trusted Premier heating and boiler spare parts specialists | With over 75,000 products in stock, we pride ourselves on being able to supply spare parts from any major brand name heating and boiler manufacturer | You can place an order online at any time using our fast and secure eShop - or if you need help, call us on 01274 488 388 Mon-Fri: 8am-6.30pm (Saturdays: 8am-5pm and Sundays: 11am to 3pm) | Guaranteed Next Day Delivery is available with orders placed on in-stock items before 2pm Tuesday February 7th 2012

Privacy Policy

This privacy policy sets out how Heating Spares 247 uses and protects any information that you give to the Website.

Heating Spares 247 is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Statement.

We reserve the right to make changes to this policy occasionally. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 29th September 2008.

We occasionally use customer contact information to send information about new products and/or services available at Heating Spares 247, and in some cases information about our company. This may be carried out by emails and/or email Newsletters. Customer's contact information is also used to contact the customer when necessary. Customers may opt-out of receiving future mailings by emailing the Support Department. Any data that we collect is proprietary to Heating Spares 247.

What we collect

We may collect the following information:

Name and job title;
Contact information including email address and/or phone number;
Geographic information such as address and postcode;
Other information relevant to customer surveys and/or offers.

What we do with the information we gather

We require this information in order to better understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping;
We may use the information to improve our products and services;
We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided;
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or post. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of this Website and it's functionalities.

Satisfaction Guarantee

Heating Spares 247 customer satisfaction At Heating Spares 247 you can be rest assured we deal with only genuine and manufacturer approved replacement parts.

We have over 20 years experience supplying gas boiler and heating spare parts, and have now developed an online shop front to bring our expertise direct to you. Our aim is to make your search as easy and as painless as possible. We make every effort to ensure your order is delivered quickly and securely.

We provide competitively priced parts without compromising on quality or performance.

Customer Testimonials

“All parts now received, excellent service, thank you for prompt and efficient service.”: — Tony Moulder, London
“I like the way your website allows you to search for say Vaillant pumps, and then shows a selection and actually tells you which boiler(s) each one will fit - most websites only show manufacturers part numbers and if you don't have exactly the correct one or are not sure then you are up the creek without a paddle. keep up the good work!”: — Chris Smith, Telford
“I've received the parts. EXCELLENT SERVICE, many, many thanks!!”: — Ms L Davies, Thame
“Hi, no questions, just thanks for such an efficient service. Parts received in excellent time the next day. Thanks again!”: — Steve Allen, Banchory